Legal & Compliance

Privacy Policy

Last updated: 1 January 2025

The Vault 327 Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

We are the data controller of your personal information. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This policy is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Vault 327 Ltd is a restaurant and bar located at 19 High Street, Crowthorne, Berkshire, RG45 7AD. You can contact us at info@thevault327.co.uk or by telephone on 01344 674106.

2. Information We Collect About You

We may collect and process the following data about you:

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), except where dietary requirements indicate health or religious information — in which case this information is treated with the utmost care and used solely for the purpose of fulfilling your booking.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

6. Your Rights as a Data Subject

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances ("right to be forgotten").

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to the processing of your personal data where we rely on legitimate interests.

To exercise any of these rights, please contact us at info@thevault327.co.uk. We will respond to your request within one calendar month. We may need to verify your identity before processing your request.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Sharing Your Personal Data

We do not sell your personal data to any third parties. We may share your personal data with:

All third parties we work with are required to respect the security of your personal data and to treat it in accordance with the law.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, contractors, and other third parties who have a business need to know.

10. International Transfers

Some of our external third parties, including Google Analytics, may be based outside the UK. Where they process your personal data outside the UK, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

11. Marketing Communications

We may send you marketing communications if you have requested information from us or previously made a booking with us, and you have not opted out of receiving marketing communications. You have the right to opt out of receiving marketing communications at any time by contacting us at info@thevault327.co.uk or by clicking the unsubscribe link in any marketing email.

12. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to this policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

The Vault 327 Ltd
19 High Street
Crowthorne
Berkshire, RG45 7AD

Email: info@thevault327.co.uk
Tel: 01344 674106

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